How to Cancel Your Food Order on Magicpin

March 25, 2025 Readree Blog

Magicpin is a popular website and app through which one can find restaurants, cafes, and local shops along with offers, cashback, and online food ordering. While Magicpin ordering is easy, there is sometimes a possibility of having to cancel your food order because there has been a change in plans, the information was misreported, or the delivery got delayed. Regrettably, Magicpin does not have a proper cancellation option, unlike food ordering platforms like Zomato or Swiggy. However, there are a few ways through which you can cancel an order, depending on the processing stage of your order. On this tutorial, we will show you how to cancel your food order on Magicpin and what to do when instant cancellation is not possible.

Learning About Magicpin’s Cancellation Policy

It’s essential to note Magicpin’s cancellation policy prior to trying to cancel your order. Unlike any other food order platform, Magicpin is generally a mediator platform between restaurants and customers. For this reason, the cancellation method is not constantly automated and wholly relies on what the restaurant specifies. Some will permit cancellations within a few minutes, yet others won’t accept cancellations after confirming your order.

Other than that, if your order is already on its way or being prepared, it’s hard to cancel it. Customer support at Magicpin plays a vital role in dealing with cancellation requests, and the status of your request is in your hands. The refund can be made through Magicpin credits or the original payment method in most cases, but this depends on the restaurant’s refund policy.

Steps to Cancel an Order on Magicpin

In case you know that you want to cancel your food order, then do the following steps in lightning speed:

1. Call Magicpin Customer Support

Magicpin does not support an in-app “Cancel Order” feature, so the best thing you can do is call customer support. You can do this by following the below steps:

Open the Magicpin app and navigate to the “Orders” page.
Click on the food order you wish to cancel.
Find the “Need Help?” or “Support” link, which generally directs you to chat or email support.
State your reason for cancellation and ask them to cancel your order immediately.

As customer support is not in real-time, it is best to move quickly. If your order has not been accepted by the restaurant at all, there are higher chances of getting it canceled.

2. Call the Restaurant Directly

The other best method to cancel the order is calling the restaurant. You can locate the restaurant contact information in the Magicpin app under the order details. Call them and inform them that you want to cancel the order. If your restaurant has not begun preparing food yet, then they might agree to cancel.

But if the restaurant has already started preparing or has sent out your order, they won’t cancel. Then you might have to take the delivery, but you can also attempt to negotiate for a refund from Magicpin support.

3. Ask for Refund in Case of Delayed or Incorrect Orders

If you were not able to cancel the order and the food has been delivered, yet the incorrect items were delivered or there was a huge delay, you can ask for a refund. Refund requests are addressed by Magicpin’s customer support on individual case bases.

To get a refund, do the following:

Visit the “Orders” section of the Magicpin app.
Choose the order and tap on “Help” or “Support.”
Describe your problem, mentioning something like late order, wrong items, or poor quality food.
Add pictures as evidence (if required).
Magicpin can provide a refund in cashback, Magicpin balance, or, in worst-case situations, a complete refund.

What to Do When Your Order Cannot Be Canceled?

There are times when, in spite of your efforts, it might not be possible to cancel your order. Here’s what you can do then:

Accept the Order and Request Partial Refund: If the food was delivered wrong or was delivered late, you can request a partial refund from Magicpin support.

Eat the Food or Share It: If you had ordered more food unintentionally, you can eat it with your family members or distribute it among your friends rather than throwing it away.
Avoid Future Blunders: Verify your cart, delivery point, and estimated time prior to ordering to steer clear of future cancellation issues.

Final Thoughts

It’s essential to cancel a food order on Magicpin as a more complex process than a one-click option but is achievable if you do so promptly. Because the app operates on partner restaurants, the cancellation process differs, and tasks depend on the restaurant to cooperate. The optimal method to cancel an order is by contacting Magicpin customer support or calling the restaurant directly. In case of cancellation not being feasible, a refund request in case of delays or wrong food items is the next best alternative. Always carefully check your order details before proceeding with the purchase to prevent last-minute cancellation woes.

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Readree

I am the owner of the blog readree.com. My love for technology began at a young age, and I have been exploring every nook and cranny of it for the past eight years. In that time, I have learned an immense amount about the internet world, technology, Smartphones, Computers, Funny Tricks, and how to use the internet to solve common problems faced by people in their day-to-day lives. Through this blog, I aim to share all that I have learned with my readers so that they can benefit from it too. Connect with me : Sabinbaniya2002@gmail.com